Agent Control Panel
Mock writes
Find caller
Patch calls
Training lab
Mock controls
0
Select a call
Choose a call from the list to see the customer, the live event log, and cost breakdown.
Find a caller to emulate
Close
Selecting a caller patches inbound calls to match this customer.
Patch calls
Close
All
CallRail
Spoke only
Clear override
Training lab
Close
Source calls
Use current main patch
Persona brief is generated locally from selected call context.
Copy prompt
Mock controls
Close
Inject failure
Tool name
takePayment
sendPaymentLink
enableAutopay
disableAutopay
updateContactEmail
updateAlternateContact
scheduleMoveOut
cancelScheduledMoveOut
changeCoverageLevel
openServiceRequest
cancelPendingLease
captureLead
reserveUnit
sendMoveInLink
startMoveIn
scheduleCallback
Match lease
Match customer
Error code
Error message
Queue failure
Queued failures
State snapshot
Copy
Reset
Show JSON